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+49 30.240 49 100

Guest comments

Your satisfaction - Our incentive

 

88.09 %  customer satisfaction

based on 4611 true reviews

Room

4.39 of 5 points

Location

4.48 of 5 points

Cleanliness

4.34 of 5 points

Service

4.44 of 5 points

Price

4.31 of 5 points

 

Reviews

The hotel through your eyes

 

5.0 of 5 points

06.05.2019 - Anonym, 60

"Very pleasant and confortável."

Room

5 of 5 points

"Everything."

Location

5 of 5 points

 

Cleanliness

5 of 5 points

 

Service

5 of 5 points

"Marcel is excelente, very kind."

Price

5 of 5 points

 

4.3 of 5 points

02.05.2019 - Eyal, 50

"Good value for money"

Room

4 of 5 points

"Spacious and clean rooms."

Breakfast

4 of 5 points

 

Location

5 of 5 points

 

Cleanliness

5 of 5 points

 

Service

4 of 5 points

 

Price

4 of 5 points

 

2.6 of 5 points

27.04.2019 - Anonym, 60

"I slept on the sofa and it wasn't confortable becouse there was a gap between the pillows. The kitchen wasn't well equipped and a lot of stuffs were missing. We spent to much time and money to solve these problems."

Room

2 of 5 points

"you have to use a parfume for the room. Also the room ventilation was not enough."

Location

4 of 5 points

 

Cleanliness

3 of 5 points

"The Fridge smelt terrible!"

Service

2 of 5 points

"Some customers were not friendly."

Price

2 of 5 points

"for a 4 stars hotel our expectation was higher."

4.0 of 5 points

25.04.2019 - Anonym, 50

"We enjoyed very much staying at HSM. We are going to recommend HSH to our friends planning to visit Berlim."

Room

4 of 5 points

"Spacious and confortable apartment."

Location

4 of 5 points

"Near several public transports and supermarkets. Near almost all Berlim tourist attractions."

Cleanliness

4 of 5 points

"Apartment was cleaned all days of our stay."

Service

4 of 5 points

"On the last day of our stay, allowed us to leave our luggage after check out"

Price

4 of 5 points

 

4.0 of 5 points

22.04.2019 - Anonym, 30

"Nice apartment, with good provisions and in a nice area. Very enjoyable stay."

Room

4 of 5 points

"Spacious, light. Received an upgrade to a larger apartment"

Location

4 of 5 points

"Good transport networks close by, nice cafes and bars nearby. Transport outside could be noisy."

Cleanliness

5 of 5 points

"Cleaned every day"

Service

4 of 5 points

"Helpful and friendly"

Price

3 of 5 points

"Felt better value as upgraded to a larger apartment, might not have felt the same for our original apartment"

 

+49 30.240 49 100

+49 30.240 49 100